Grievance Redressal & Intermediary Compliance
Statutory Compliance Notice
Verdict operates as an online intermediary under Section 79 of the Information Technology Act, 2000, and complies with Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. We publish the contact details of our designated Grievance Officer so that any user or affected individual can raise complaints regarding content published on this platform.
1. Designated Grievance Officer
2. How to File a Grievance
Any person may raise a complaint regarding content on Verdict without needing to create an account. To enable expedited investigation, please include the following details in your email:
- Direct URL / Post Link: The exact link to the story or comment (e.g.
https://theverdict.me/post/[id]). - Specific Nature of Grievance: Detailed explanation of the violation (e.g. personal doxxing, non-consensual content, defamation, impersonation, or intellectual property infringement).
- Statement of Verification: If the content concerns you personally, a brief statement confirming your identity as the affected individual.
- Supporting Evidence: Any relevant context or timestamps demonstrating why the content violates applicable laws or community guidelines.
3. Timelines for Grievance Redressal (Rule 3(2))
36 Hours
Formal receipt and ticket confirmation sent to complainant.
24 Hours
Expedited removal for intimate imagery or severe doxxing (Rule 3(2)(b)).
15 Days
Investigation complete with formal written resolution or action.
4. Faster Alternative: In-App Community Reporting
For general rule violations, the in-app Report Button located on every story card is often the quickest path to review. Reporting is completely anonymous to the post author. When an item crosses our automated community threshold, it is instantaneously hidden from discovery feeds while queued for moderator determination.
5. Appellate Mechanism (Grievance Appellate Committee - GAC)
If you are dissatisfied with an order or resolution provided by our Grievance Officer, you have the right under Indian law to file an appeal before the Grievance Appellate Committee (GAC) established by the Central Government under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Amendment Rules, 2022.
Appeals may be submitted online via the official government portal within 30 days of receiving the Grievance Officer's decision: